PDG Mail DNS Configuration Guide

Everything you need to know to set up and start using PDG Mail securely

DNS Configuration Guide

DNS Configuration Guide

Learn how to configure your domain's DNS records for optimal email delivery with PDG Mail, including SPF, DKIM, and DMARC setup.

What is DNS?

DNS (Domain Name System) is like a phone book for the internet. It translates domain names into IP addresses and helps route email to the correct servers. Proper DNS configuration is essential for email delivery and security.

Option 1: Using PDG Mail's DNS Servers

This option allows you to manage all DNS records through the PDG Mail portal:

  1. Log in to the PDG Mail portal
  2. Go to Domains and click "Edit" on your domain
  3. View and manage all DNS records, including DNSSEC records
  4. Update your domain's nameservers at your registrar to use PDG Mail's servers

DNS Management Interface

When using PDG Mail's DNS servers, you have full control over your DNS records through our management interface. You can:

  • Create new DNS records
  • Edit existing records
  • Delete records you no longer need
  • Manage all record types (A, AAAA, CNAME, MX, TXT, etc.)

This gives you complete flexibility while still benefiting from our managed DNS infrastructure.

DNSSEC Records

To enable DNSSEC for your domain, you'll need to add three DS records to your domain registrar. Each DS record contains four fields:

  • Key Tag: A unique identifier for the key
  • Algorithm: The cryptographic algorithm used (13 for ECDSA P-256 with SHA-256)
  • Digest Type: The hash algorithm used (1, 2, or 4)
  • Digest: The actual hash value

You'll need to add three DS records with the following configurations:

Algorithm Digest Type
13 1 (SHA-1, 160 bits)
13 2 (SHA-256, 256 bits)
13 4 (SHA-384, 384 bits)

Important Note

The Key Tag and Digest values for your domain will be shown in the PDG Mail portal. You'll need to copy these values exactly as shown when adding the DS records to your registrar. Some registrars may show the digest types with different names (e.g., "SHA-1" instead of "1"), but they refer to the same algorithms.

Option 2: Using Your Own DNS Service

If you prefer to manage DNS through your registrar or a third-party provider (like CloudFlare):

  1. Go to Domains in the PDG Mail portal
  2. Click "Edit" on your domain
  3. Click "Download Records" to get all required DNS entries
  4. Add these records to your DNS provider

Required DNS Records

The following records are essential for proper email functionality:

  • MX Records: Direct email to PDG Mail's servers
  • DKIM Records: Verify email authenticity
  • SPF Records: Prevent email spoofing
  • SRV Records: Enable email client autodiscovery
  • TXT Records: Additional verification and security

Example Records for test.com

The records below are examples for the domain test.com. Your records will be similar but will use your own domain name and specific values. When you download the records from the PDG Mail portal, they will be customized for your domain.

Name Type Value
202502r._domainkey TXT v=DKIM1; k=rsa; h=sha256; p=[REDACTED]
202502e._domainkey TXT v=DKIM1; k=ed25519; h=sha256; p=[REDACTED]
_mta-sts TXT v=STSv1; id=5810654639006309233
mta-sts CNAME mail.pdg-global.com.
_smtp._tls TXT v=TLSRPTv1; rua=mailto:[email protected]
autodiscover CNAME mail.pdg-global.com.
_caldavs._tcp SRV 0 1 443 mail.pdg-global.com.
_carddavs._tcp SRV 0 1 443 mail.pdg-global.com.
_imaps._tcp SRV 0 1 993 mail.pdg-global.com.
_submissions._tcp SRV 0 1 465 mail.pdg-global.com.
_jmap._tcp SRV 0 1 443 mail.pdg-global.com.
_imap._tcp SRV 0 1 143 mail.pdg-global.com.
_submission._tcp SRV 0 1 587 mail.pdg-global.com.
mail CNAME mail.pdg-global.com.
autoconfig CNAME mail.pdg-global.com.
_dmarc TXT v=DMARC1; p=reject; rua=mailto:[email protected]; ruf=mailto:[email protected]
@ TXT v=spf1 mx ra=postmaster -all
@ MX 10 mail.pdg-global.com.
@ SOA ns.pdg-global.com. dns.pdg-global.com. 2025060401 10800 2400 604800 1800
@ NS ns2.pdg-global.com.
@ NS ns.pdg-global.com.

Need Help?

If you need assistance with DNS configuration:

Need more help?

Our support team is available 24/7 to assist you

Email Support

For general support inquiries, email us at:

Typical response time: 6-8 hours

Urgent Support

For urgent matters, contact us on Telegram

Available 24/7 • Average response: <1 hour

What to Include

To help us assist you better, please include:

  • Your domain name and/or the specific email account you're having issues with
  • A detailed description of your issue, including any error messages you're seeing
  • Any relevant screenshots or additional information that might help us understand the problem
  • The steps you've already tried to resolve the issue
  • Contact us from the email address you used to sign up for your account - we can only provide support to the registered account owner