PDG Mail Troubleshooting Overview

Everything you need to know to set up and start using PDG Mail securely

Troubleshooting Overview

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Our support team is available 24/7 to assist you

For general support inquiries, email us at:

Typical response time: 6-8 hours

For urgent matters, contact us on Telegram

Available 24/7 • Average response: <1 hour

To help us assist you better, please include:

Your domain name and/or the specific email account you're having issues with
A detailed description of your issue, including any error messages you're seeing
Any relevant screenshots or additional information that might help us understand the problem
The steps you've already tried to resolve the issue
Contact us from the email address you used to sign up for your account - we can only provide support to the registered account owner