PDG Mail Understanding Email Encryption

Everything you need to know to set up and start using PDG Mail securely

Understanding Email Encryption

Understanding Email Encryption

PDG Mail uses multiple layers of encryption to protect your communications. This guide explains the different types of encryption and how they work together to keep your emails secure.

Types of Encryption

Transport Layer Security (TLS)

  • Encrypts data in transit between servers
  • Prevents man-in-the-middle attacks
  • Automatically enabled for all connections

End-to-End Encryption (E2EE)

  • Encrypts messages from sender to recipient
  • Only the intended recipient can decrypt
  • Uses PGP (Pretty Good Privacy) technology

Zero-Knowledge Architecture

  • We cannot access your encrypted data
  • You control your encryption keys
  • No backdoors or master keys

How PGP Works

PGP encryption uses a combination of:

  1. Public Key: Used to encrypt messages
  2. Private Key: Used to decrypt messages
  3. Digital Signatures: Verify message authenticity

Key Management

  • Generate your key pair during account setup
  • Store private key securely
  • Share public key with contacts
  • Regular key rotation recommended

Best Practices

  1. Key Security

    • Never share your private key
    • Use strong passphrases
    • Back up your keys securely
  2. Message Security

    • Always verify recipient's public key
    • Use signed messages when possible
    • Enable automatic encryption
  3. Account Security

    • Enable two-factor authentication
    • Use strong passwords
    • Monitor account activity

Advanced Features

  • Automatic key discovery
  • Key verification
  • Encrypted attachments
  • Secure group messaging

Related Articles

Need more help?

Our support team is available 24/7 to assist you

Email Support

For general support inquiries, email us at:

Typical response time: 6-8 hours

Urgent Support

For urgent matters, contact us on Telegram

Available 24/7 • Average response: <1 hour

What to Include

To help us assist you better, please include:

  • Your domain name and/or the specific email account you're having issues with
  • A detailed description of your issue, including any error messages you're seeing
  • Any relevant screenshots or additional information that might help us understand the problem
  • The steps you've already tried to resolve the issue
  • Contact us from the email address you used to sign up for your account - we can only provide support to the registered account owner